Frequently Asked Questions — Pizziolo Seafood

🐟 GENERAL QUESTIONS

1. How long has Pizziolo Seafood been in business?
We’ve proudly been serving Curaçao since 1992, offering high-quality seafood with decades of experience and trust.

2. Where do you source your seafood from?
We source locally and internationally, working only with trusted suppliers to ensure top-quality, fresh seafood every time.

3. Do you only sell to businesses, or can individuals order too?
We supply both! Whether you're a restaurant or a home cook, you can order directly through our website for pickup or local delivery.

📦 ORDERING & DELIVERY

4. How do I place an order?
Simply visit our website, add items to your cart, and choose “Local Delivery” or “Pickup” at checkout.

5. How does the delivery process work?
Once you place your order, we’ll contact you to confirm product availability. If everything is in stock, we’ll arrange your delivery right away.

6. Which areas do you deliver to?
We offer local delivery across Curaçao. Contact us if you're unsure whether your area is covered.

7. Is there a minimum order for delivery?
Yes, the minimum order amount for delivery is [insert amount]. For wholesale clients, this may vary.

💳 PAYMENT

8. What payment methods do you accept?
We currently accept bank transfers. After confirming your order, we’ll send you our banking details for payment.

9. When do I pay for my order?
Payment must be completed before delivery. We’ll confirm your order and stock, then share our bank transfer details.

10. Can I pay on delivery?
At this time, we only accept prepaid bank transfers for delivery orders.

🏪 PICKUP & WHOLESALE

11. Can I pick up my order?
Yes! Just choose "Pickup" at checkout. We'll contact you once your order is ready.

12. I own a restaurant or business. Can I order in bulk?
Absolutely. We are trusted seafood distributors for restaurants, hotels, and caterers. Contact us directly for custom pricing and recurring orders.

13. Do you offer custom orders or specific requests?
Yes — if you're looking for something specific, feel free to reach out. We’ll do our best to source it for you.

📞 STILL HAVE QUESTIONS?

Feel free to contact us via WhatsApp, phone, or email. We're happy to help!